Welcome to our store
The Shipping Policy

We strive to offer a smooth and transparent shipping and returns experience. Please review the policies below before making a purchase.

1. Shipping Information

  • Processing Time: Orders are processed within 1–2 business days.

  • Shipping Time: Delivery within France typically takes 2–5 business days. International delivery varies by destination.

  • Carriers Used: We partner with reliable carriers such as La Poste, DHL, and UPS.

  • Tracking: A tracking number will be emailed once the order is dispatched.

2. Shipping Charges

Shipping costs are calculated at checkout based on weight, destination, and shipping method. Free shipping may apply on eligible orders or promotions.

3. Order Delays

Delays due to customs, weather, or logistical issues may occur. While we strive to deliver on time, we are not liable for delays beyond our control.

4. Returns and Exchanges

  • Return Window: You may return items within 14 days of delivery for a refund or exchange.

  • Condition: Items must be unused, in original packaging, and in resalable condition.

  • Non-Returnable Items: Digital products, software downloads, and opened electronics with broken seals are non-returnable unless faulty.

  • Return Shipping: Customers are responsible for return shipping unless the item is defective or incorrect.

5. Refund Process

Refunds are issued within 5–7 business days after the returned item is received and inspected. The refund will be made to the original payment method.

6. Damaged or Faulty Products

If you receive a damaged or defective item, contact us within 48 hours with pictures and a description. We will arrange a replacement or refund.

7. Contact for Returns

📞 +33 745712652
📧 support@danaonline.store
Please include your order number when contacting us.

Shop
Search
Account
0 Wishlist
0 Cart
Shopping Cart

Your cart is empty

You may check out all the available products and buy some in the shop

Return to shop